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Labor dispute resolution

(Source:Ministry of Labor)

Filing complaints

	Details	Notes
Competent authorities	If any disputes related to labor contracts occur, the employee or employer may contact the Ministry of Labor or local bureau/department of labor affairs of the municipal government or the county (city) government. Relevant websites are as follows: Ministry of Labor http://english.mol.gov.tw/homeinfo/6462/19948/ Department of Labor, Taipei City Government https://web.bola.taipei/mailbox/enindex_join.aspx Labor Affairs Department, New Taipei City Government http://www.labor-en.ntpc.gov.tw/content/?type_id=10050&parent_id=10050 Labor Affairs Bureau, Taichung City Government http://eng.taichung.gov.tw/mp.aspx?mp=13 Labor Affairs Bureau, Tainan City Government http://www.tainan.gov.tw/labor/page_e.asp?nsub=M2A600 Labor Affairs Bureau, Kaohsiung City Government http://labor.kcg.gov.tw/english/ Department of Social Affairs, Keelung City Government http://social.klcg.gov.tw/en/ Department of Labor, Taoyuan City Government http://lhrb.tycg.gov.tw/ Department of Labor Affairs, Hsinchu City Government http://dep-labor.hccg.gov.tw/labor/en/home.jsp Labor Affairs Department, Hsinchu County Government http://labor.hsinchu.gov.tw/ Labor and Youth Development Department, Miaoli County Government http://www.miaoli.gov.tw/labor_youth/ Department of Labor Affairs, Changhua County Government http://labor.chcg.gov.tw/00home/index1.asp Nantou County Government http://www.nantou.gov.tw/english/index.asp Labor Affairs Department, Yunlin County Government http://www.yunlin.gov.tw/english/table/index.asp?m=5&m1=15&m2=93&gp=68&sid=50 Social Affairs Bureau, Chiayi County Government http://www.sabcc.gov.tw/ Social Affairs Bureau, Chiayi City Government http://163.29.100.10/web/social/index_e.asp Department of Labor Affairs, Pingtung County Government http://www.pthg.gov.tw/planlab/Default.aspx Labor Affairs Department, Yilan County Government http://labor.e-land.gov.tw/Default.aspx Department of Social Affairs, Taitung County Government http://taisoc.taitung.gov.tw/WebSite/Page/index.aspx Social Affairs Department, Hualien County Government http://sa.hl.gov.tw/bin/home.php Lienchiang County Government http://www.matsu.gov.tw/en/ Social Affairs Department, Kinmen County Government http://web.kinmen.gov.tw/Layout/sub_F/index.aspx?frame=26 Social Affairs Department, Penghu County Government http://www.penghu.gov.tw/society/
Processing time Required documents	This depends on the specific circumstances of each individual case. Procedures shall follow guidelines set by competent authorities of local governments, e.g., Taipei City Government: http://www.e-services.taipei.gov.tw/hypage.exe?HYPAGE=form_download.htm&s_uid=018130
Availability of free translation and filing of complaints	Foreign youth who are involved in labor disputes may call the 1955 hotline (Chinese, English, Indonesian, Vietnamese and Thai) or file complaints with local labor competent authorities or the Ministry of Labor.

Flowchart of mediation procedures

Flowchart of arbitration procedures